After we receive your paid order in firstname.lastname@example.org, your order will be processed in 24 hours.
If you order BEFORE 3pm, your order will be packed on the same working day.
If you order AFRTER 3pm, your order will be packed the next working day
Klang Valley: 3-5 business days
Rest of Malaysia – To be advised subject to location
Klang Valley – Free Delivery and Installation.
Note: additional Surcharge if goods are to be carried over 2 storeys or access to property is difficult. Please notify us in advance of such requirements.
Upon receiving of goods, please inspect the items and confirm receipt of the products in good condition in the Good Received Form. If the item is wrong or defective please remark as such in the Goods Received Form and instruct the delivery team to take back the items and remark the reason for the returns in the Goods Received Form. Your order will be re-checked and verified and the correct/ new product will be shipped back to you within 3 working days thereafter.
Once the goods received form is signed confirming acceptance of the products shipped, returns are not allowed unless in compliance with the return policy. Please refer to the Return Policy page for terms and conditions.