Upon receiving of goods, please inspect the items and confirm receipt of the products in good condition in the Good Received Form.  If the item is wrong or defective please remark as such in the Goods Received Form and instruct the delivery team to take back the items and remark the reason for the returns in the Goods Received Form.  Your order will be re-checked and verified and the correct/ new product will be shipped back to you within 3 working days thereafter.

Once the goods received form is signed confirming acceptance of the products shipped, returns are not allowed unless in compliance with the return policy.  Please refer to the Return Policy page for terms and conditions.